Community & Business Services

Senior & Community Services Center

Housing Programs offered at HCSC by Community in Action of Harney County

Heidi Sands, Housing Program ManagerCommunity In Action
17 S. Alder Ave
Mailing Address: P. O. Box 728
Burns, OR 97720
Phone: (541) 573-6024
FAX: (541) 573-6025

Foreclosure Intervention & Counseling: This FREE counseling is for families and individuals who anticipate having trouble making their mortgage payments and/or those who are already in default.  We cover all the options that are available to households who are in need of assistance by explaining how individuals can work with their loan servicer; the basics of loan modifications; Oregon’s foreclosure regulations and timeline; what is a short-sale and deed-in-lieu; the ins and outs of the federal “Making Home Affordable” plan; and how to avoid foreclosure scams.  Don’t hesitate and get farther behind in your payments.  Take advantage of this free service and come in today!

Rental Assistance:  We have some rental assistance available for people who are homeless or are at risk of becoming homeless.  If you feel you are in need, please come in today.

Residential Rehabilitation: This program has funds to pay for necessary and eligible home repairs such as foundation work, electrical and plumbing upgrade, dry rot and structural repair, heating system upgrade, roof repair or replacement, siding, handicapped accessibility, painting, and weatherization.  This is a zero interest loan program with no monthly payments.  Stop in today to get more information on this great program!

Service Packet: Please follow this link to get the Service Packet.

Harney County Dial-A-Ride

Darlene Needham, Transportation Manager
17 S. Alder Ave
Mailing Address: P. O. Box 728
Burns, OR 97720
Phone: (541) 573-3030
FAX: (541) 573-6025

COVID19 Update:

Harney County Senior and Community Service Center is doing its part to provide essential services to our most vulnerable populations while limiting possible exposure to COVID-19.  Rest assured we are checking in with home delivered meals recipients.  Until further notice, there are no staff in the building.  Please call and leave messages as we will retrieve them and respond.  Food Bank Temporary hours are Wednesday 10-3.  Transient Services will be screened through the Sheriff's Office.  Dial-A-Ride is running Deviated Fixed Route Monday-Saturday and drivers have route information.  Please do not board if you have any signs of illness such as fever, runny nose, cough or sore throat.  We are all in this together.  Be safe and Thank You!

Vision Statement

Harney County transportation shall be a coordinated effort to provide a safe, affordable, reliable, accessible, Harney County Senior Centerflexible, efficient transportation service to all riders, thus, creating a dependable public transportation system in Harney County.

Harney County Dial-A-Ride is a demand response service that provides transportation to people of all ages.  The DHS volunteer program provides some transportation for Medicaid clients.    Harney County Senior and Community Service Center has a senior-helping-senior volunteer service.

The Burns Paiute Tribe Transportation service is up and running.  They began a fixed route service. They are running one bus.

The Harney County Dial-A-Ride hours are from 7:00 A.M. To  7:00 P.M. Monday through Friday, 8:00 A.M. to 5:00 P.M. on Saturday, and 8:00 A.M. to 3:00 P.M. on Sunday.  The Service is a countywide service prioritizing demand responsive trips within a 10 mile radius of Burns Hines and providing occasional charter service to events and activities in Harney County.  This service also travels to Bend, OR once a week to provide trips for medical services, to Redmond, OR to the airport and other services as needed.

What does it cost?

  • 0-10 mi. $1.00 per stop is required.
  • 11-20 mi. $5.00 one way upon availability
  • 21-35 mi. $10.00 one way upon availability
  • 36+ mi. $20.00 plus $.505 per each additional mile one way upon availability


  • $35.00 round-trip to Bend $18.00 one way and $8.00 errand in Bend

SPECIAL TRIP upon Availability:

  • John Day $55.36 Round Trip
  • Bend or Ontario $115.96 Round Trip

Extra Rider on Brokered Trip:

  • John Day $25
  • Bend or Ontario $35

Harney County Dial-A-Ride funds their program with Special Transportation Funds (STF) grant funds, 5311 Federal grant funds, STG (discretionary STF) grant funds, fares, and contract funds from Oregon Medical Assistance Program and Senior and People with Disabilities.
The vehicles used to provide Dial-A-Ride service are one (1) small bus that holds 12 passengers or 10 passengers and 2 wheelchairs, One (1) van that has seating capacity of 10 or 8 and 1 wheelchair, One (1) small bus that has seating for eight passengers and two wheel chairs and three (3) minivans, which hold five passengers or one wheelchair and (3) passengers.
For fare information and Rider Guide please check the links below:

SHIBA-Senior Health Insurance Benefits Assistance

Angela Lamborn, Executive Director
17 S. Alder Ave
Mailing Address: P. O. Box 728
Burns, OR 97720
Phone: (541) 573-6024
FAX: (541) 573-6025

The Senior Health Insurance Benefits Assistance program uses trained volunteers to help people with Medicare Harney County Senior Centermake health insurance decisions.

This free program saves Medicare beneficiaries money by making sure they receive all possible benefits and don’t pay too much out of their own pockets.

SHIBA is funded by a federal grant from the Administration for Community Living.

These free services are available to people with Medicare, their family members, caregivers and advocates.

Do You Know:

  • How to get Medicare?
  • The Important deadlines to buy additional insurance or prescription drug coverage?
  • What happens if you continue to work after you are eligible for Medicare?

SHIBA volunteers can help you:

  • Select a Medicare prescription drug plan
  • Find out if you are receiving all possible benefits
  • Compare supplemental health insurance policies
  • Evaluate your need for long-term care insurance
  • Read bills
  • File an appeal or insurance complaint

Volunteers are at the Harney County Senior & Community Services Center every Tuesday from 1:00-3:00. No appointments needed.   During Medicare open enrollment October 15- December 7 annually SHIBA volunteers are available from 1:00-3:00 Tuesday and Thursday.  Appointments during open enrollment are available and suggested.

Senior & Community Center Services

Angela Lamborn, Executive Director
17 S. Alder Ave
Mailing Address: P. O. Box 728
Burns, OR 97720
Phone: (541) 573-6024
FAX: (541) 573-6025

Mission Statement:


As a community partner, we provide services to seniors, disabled, low- income individuals and veterans, to improve the quality of their lives; enhancing their independence and self- sufficiency.

Harney County Senior Center

Harney County Senior and Community Services Center administers many programs and services in Harney County.  We are the Area Aging on Aging agency and administer the Community Action Programs.  In addition we are the Veteran’s Service Office and run the County Food Bank.  We also provide many other programs and services.

List of Available Programs & Service


The following programs and services are available to qualified persons.

Older Americans Act Programs

Information and Assistance
A service that (a) provides individuals with information on services available within the community; (b) links individuals to the services and opportunities that are available within the communities; (c) as practicable, follows up on success of service referrals.

Congregate Meal Site
Meals are served at the Harney County Senior & Community Services Center at 12:00noon each Wednesday and Friday.  Reservations are not necessary.  For persons 60+ the suggested donation for the meal is $3.50 and for those under 60 the cost of the meal is $4.50.

Meal tickets are available for purchase at the front office or at the registration table on Meal days.  For 10 meals the cost of the ticket is $35 for those 60+ and $45 for those under 60.

Hot meals are delivered Mondays, Wednesdays and Fridays to housebound seniors 60+ and their spouse with a suggested donation of $3.50 per meal.  Caregivers and guests under 60 must pay 4.50.  Frozen meals are available for days without delivery at the suggested donation of $3.50.  Meal tickets are available for purchase upon request.

Family Caregiver Program
A service that links a family caregiver with resources to support them in caring for their loved one.  This service includes linking caregivers to support groups to share experiences and problem solve with others.  Minor home modifications or repairs (such as wheelchair ramps, handrails or bath bars) making caregiving duties easier.  Training for caregivers; including ways to relieve stress, use of proper body mechanics, legal issues, and nutrition.  A “relief” break from continuously caring for a loved one.  Respite services may be provided at home or in a daycare facility.  Respite services can provide personal care, meal prep, and transportation, as well as companionship.  When caregivers take care of themselves, they do a better job of taking care of their loved ones.

Legal Assistance
Legal advice or representation provided by an attorney to older individuals (60+) with economic or social needs, including counseling or other appropriate assistance by a paralegal or law student acting under the direct supervision of an attorney.  Priority legal assistance issues include income, health care, long-term care, nutrition, housing, utilities, protective services, defense of guardianship, abuse, neglect and age discrimination.  Legal services may also include assistance to older individuals who provide uncompensated care to their adult children with disabilities and counsel to assist with permanency planning for such children.

OPI (Oregon Project Independence)
The goals of this program are to:

  1.  Promote quality of life and independent living among seniors.
  2. Provide preventative and long-term care services to eligible individuals to reduce the risk of institutionalization and promote self-determination;
  3. Provide services to frail and vulnerable adults who are lacking or have limited access to other long-term care services; and
  4. Optimize eligible individuals’ personal and community support resources.

Goals of this program are obtained by providing authorized in home services, such as; home care, home health, respite, home delivered meals, and information and assistance to individuals determined eligible for the program.

Recreation and Exercise
The Harney County Senior and Community Services Center has a pool room consisting of two pool tables and shuffleboard available for use during normal business hours.  We also have an honors library and comfortable sitting area to enjoy, also during normal business hours.

Bingo is available after meals on Wednesday and Friday.  Card games are played various days and times including Pinochle.

Tai Chi is offered every Tuesday and Thursday from 9:30-10:30. 

Walking class is offered every Monday, Tuesday and Thursday from 10:30-11:30

Quilting group gathers on Mondays at 9:00.

New and different events are being scheduled.  Call for details of any of the listed events and any new ones being added.

Health and Wellness
The Harney County Senior and Community Services Center hosts Paul Robbins, an acupuncturist, every other Monday.  Call for details.

We partner with the Harney County Health Department to offer the blood pressure clinic. Please call for times.  We are also a flu and pneumonia vaccination clinic site annually.

In partnership with Harney District Hospital and Amy Dobson we offer quarterly evidence based, nutrition classes.  We also offer Living a Healthy Life with Chronic Conditions, a six week course designed to improve quality of life by educating individuals living with chronic conditions.

We offer Powerful Tools For Caregivers, a six week course designed to help those caring for others tools to care for themselves and understand and support each other in their role as caregiver.

Call the Harney County Senior and Community Services Center for the current event schedule or to add yourself to our bimonthly newsletter mailing list.

Emergency Services

Prescription with Needy Meds
The prescription drug assistance program is for clients who lack funds and need one time help with a medication purchase that has been prescribed to treat a serious short or long term medical condition. This program is funded through local charity and is very limited.  The assistance provided may not be for the full amount of the prescription, therefore a co-payment may be required from the client in order to facilitate the filling of their prescription.

Emergency Shelter
The emergency shelter program is primarily for transient homeless individuals who require a one night stay in the community.  Other emergent and unforeseen situations may qualify for this service upon approval of the case manager or director. This service provides one night in a local motel for those who qualify.  Funds are limited and individuals applying are required to provide information for data systems.

Emergency Fuel Assistance
Emergency fuel assistance is intended to assist transient individuals to continue to move through the community without being “stuck” due to lack of funds for fuel.  These funds are not intended for paying for trips to appointments out of town or for trips within the county by local individuals.  This service is a one-time help of a $25 fuel card.

Emergency Bus Ticket
Emergency bus tickets are provided with Salvation Army funds and are intended to assist transient individuals, with no ties to the community.  These limited funds are used to help the individual travel to the next community, either Bend or Ontario.

Emergency Energy Assistance
This program is delivered with funds provided by local utility providers.  Funds are limited and provided on a seasonal basis.  They are provided on a first come first served basis and due to their limited nature, assistance provided may not be for the full amount of client’s energy needs, therefore a co-payment may be required from the client. 

Energy Assistance

IHEAP Energy Assistance
This is an annual, federally funded program; provided to assist individuals in paying their heating costs.  This service is seasonally available for people of all ages who meet federal poverty guidelines.  Funds are distributed in compliance with federal requirements. 


Grant Funded Projects
A federally funded program to audit and provide energy saving measures to low income families.  These measures include but are not limited to, insulation, weather stripping and caulking.  To participate the household must meet federal poverty guidelines and have participated in the LIHEAP energy assistance program.  This program is available to both renters and home owners.  There is no cost to participate and it is available to persons of all ages.  There is a significant waiting list and individuals are served in compliance with federal requirements.

Self- Pay Projects
Our weatherization crew is available to complete projects around the home for those able to pay project costs.  We have an auditor on site that can come to the home and discuss the projects and provide a bid to the consumer.  We are a licensed contractor.

Food Pantry Site

Harney County Senior and Community Services Center is the county’s largest food pantry site.  We are a partner with the Oregon Food Bank and provide food both locally donated and obtained through our partnership with the Oregon Food Bank.  Harney County Families are able to obtain 3-5 days of meals twelve (12) times a year.  We encourage a visit once a month.  We provide small “transient sacks” 2-3 meals, to those in need passing through the community.  Hours of operation are; Mondays, Tuesday & Thursday 1:00-3:00, and Fridays 8:30-11:00 and 1:00-3:00.

Again, if you have questions regarding any of these services please contact the Center and a staff member will assist you.